You deserve some “me time”, and your hair deserves the best!
Enjoy the Franck Provost 5-star salon experience and escape the ordinary in the hands of Australia’s most talented hairdressers.
1. An accurate quote can only be provided in salon by your hairdresser.
Complementary consultations are available for all services.
2. Franck Provost hairdressers are ranked according to their level of seniority.
This is determined by training and practical experience, which is reflected in our pricing structure.
3. All services over 2.5 hours require a $90 deposit to confirm the appointment.
4. As part of our service, a confirmation SMS is sent to every client 48 hours prior to the appointment.
Franck Provost salons reserve the right to cancel a non-confirmed appointment.
5. Your satisfaction is our ultimate priority. If you did not get what you requested, please let us know within 7 days. We will invite you for a complimentary appointment to rectify the issue.
6. Changes to the appointment time or cancellations must be made at least 24 hours
prior to the actual appointment time to avoid a cancellation fee.
7. Please note that there is a $10 surcharge applied to blowdries on Sundays
Thank you for understanding & supporting these policies.