Because you deserve some “me time”, and your hair deserves the best!
Enjoy the Franck Provost 5-star salon experience and escape the ordinary in the hands of Australia’s #1 rated hairdressers.

Prices subject to change. Prices may vary depending on the salon of your choice.
(For Townsville please refer to this service menu)

* $10 surcharge on blow-dries and quick-dries on Saturdays.

10% surcharge on Sundays and Public Holidays.

A rough estimate can be given over the phone but your bespoke quote will be established during your free consultation by your stylist once they’ve seen your hair.

OUR POLICIES

1. An accurate quote can only be ­provided in-salon by your hairdresser.­
Complimentary consultations are available for all services.

2. Franck Provost hairdressers are ranked according to their level of ­seniority.
This is determined by ­training and ­practical experience, which is reflected in our pricing structure.

3. All appointments require a security deposit to be confirmed, whether they are booked online, over the phone or in-salon.

4. As part of our service, a confirmation SMS is sent to every client 48 hours prior to the appointment.
Franck Provost salons reserve the right to cancel a non-confirmed ­appointment.

5. Your satisfaction is our ultimate priority. If you did not get what you requested, please let us know within 7 days and we will schedule a complimentary hair assessment.

6. Changes to the appointment time or cancellations must be made at least 24 hours
prior to the actual appointment time to avoid a cancellation fee.

7. A grace period of 15 min applies. If you are more than 15min late, we reserve the right to retain your deposit.

8. Whilst every care is taken with your personal belongings left inside the salon, please note that they are left entirely at your own risk. We do not cover any damage on personal belongings.

9. Franck Provost salons don’t accept returns or exchanges on opened hair products, tools and devices.

10. Franck Provost salons are cashless and a 1% surcharge applies for these types of transactions: Visa, Mastercard, Amex, Apple Pay, Samsung Pay, Google Pay, Afterpay. No surcharge applies on Franck Provost gift vouchers, cheque and Zip Pay transactions.

Thank you for understanding and supporting these policies.

 

FRANCK PROVOST SPECIAL OFFERS – TERMS & CONDITIONS

Follow this link to discover our T&C’s